Qualifications:

·      Bachelors degree in Computer Science, Management Information Systems, or some related area

·      4+ years of professional experience in a related field with increasing responsibility

·      4+ years of software design, development and implementation

·      3+ years of Java development experience

·      3+ years of Cisco CVP experience

·      Speech experience will be added advantage

·      Experience in agile development

·      Ability to analyze complex business problems, propose effective solutions and understand and apply business vision and direction

·      Ability to communicate effectively both orally and in writing to management, team members, business and technology professionals

·      Ability to work in a fast-paced environment

·      Team player

·      Great attitude

Preferred Skills:

Experience in designing contact center development solutions, including integrating with ICM, telephony components, and with back-end business applications

• Experience with Cisco CVP