Overview

We have a very urgent requirement for “Associate Systems Analyst -  Trainee” at Hyderabad, India.

Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.

As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centres, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.

Job Title:       Associate Systems Analyst -  Trainee

Location:       Hyderabad, India

Required Skills: Unix, SQL

Responsibilities

• Takes end to end Ownership of Application Support for Production Systems Issues resolution, system deployments, monitoring and associated compliance/certification testing, in consonance to mandated process/specifications requirements.
• Responsible for providing the first-line of after-deployment technical support for applications and and/or associated production systems diagnostics, and network health monitoring. [Resolve L1, L2, and act as a support for L3 issues].
• Responsible for Coordination and/or for deploying hands-on fixes, patches and software updates at the application level, and as appropriate at the network level including installing and upgrading applications, and configuring systems and applications
• Monitor and track issue/incident tickets, through service desk and other channels, and research, diagnose, troubleshoot and identify solutions to resolve system / application issues, in a timely manner, while ensuring service level requisites (SLAs) are met or exceeded on the better side

Qualifications

• Good technical skills in Java,Unix and SQL
• Excellent communication and analytical skills
• Positive attitude, ability to work in a team, flexibility to work different shifts, including early morning, night and weekend shifts
• Ability to work well with fast-paced environment, deployment cycles, and tight deadlines.
• MCA/B.E./B.Tech/MTech. (2020/2021 passed out candidates are eligible to apply)