Job Description
Responsibilities :
- Identify and remedy defects within the production process
- Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
- Compile and analyze statistical data
- Ensure that user expectations are met during the testing process
- Draft quality assurance policies and procedures
- Investigate customer complaints and product issues
Requirements and Skills :
- Proven work experience as a Quality Analyst or similar role
- Experience in quality inspection, auditing and testing
- Excellent communication skills, both written and verbal
- Strong computer skills and knowledge of QA databases and applications
- Strong analytical and problem-solving skills
- Meticulous attention to detail
- Relevant training and/or certifications as a Quality Analyst